Frequently Asked Questions
Everything you need to know about shopping with The Car Place UK
How long does shipping take within the UK?
Standard delivery typically takes 2-4 working days. We also offer an express shipping option at checkout which delivers within 1-2 working days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive your RMA number.
Are your car parts and accessories covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer warranty against defects to ensure you can shop with complete confidence.
Do you provide tracking information for orders?
Absolutely. Once your order has been dispatched from our warehouse, you will receive an email containing a tracking link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 1 hour of placement and we will do our best to accommodate your request.